How to Spot a Fake Fraud Text
Remember - HIFICU will never ask you for your debit card number, PIN, CVV, or SSN. Do not give any of this information out via phone, e-mail, or text.
SCAMMER TEXT MESSAGE:
![Scammer Text Message: Please verify if you authorized a denied charge for $504.26 at (APPLESTORE) today. Reply Yes/No. Msg & Data Rates May Apply.](/images/default-source/default-album/fake-fraud-text.jpg?sfvrsn=a9d52973_1)
- Text did not come from a verified Fraud Alert number.
- Text does not identify the card that was used to make the purchase.
DO NOT respond to this text. Report immediately to HIFICU at (808) 832-8700 or e-mail at info@hificu.com
VERIFIED TEXT MESSAGE:
![Verified text message: FreeMsg: HawaiianFinFCU Fraud Ctr: 18559611602 Case 10505257 Did you attempt $962.29 at BESTBUY.COM with card x1234? Reply YES or NO. Opt Out reply STOP](/images/default-source/default-album/legit-fraud-text.jpg?sfvrsn=afe4a1d1_1)
- The text was sent by 86975, which is the verified Short Code for Fraud Alerts for HIFICU Debit Cards.
- Fraud Prevention Services Phone #: 1-855-961-1602.
- Case Reference # - When you call the Fraud Prevention Services number, you can provide the Case # to pull up this specific transaction.
- Identifies the debit card that was used to make the purchase.