IDCheck by Co-op | Hawaiian Financial Federal Credit Union

For our members who use Shared Branching,
if your ID is from another state you are doing your transaction in, you need IDCheck!

With account takeover fraud on the rise, HIFICU has added new ID-proofing security when accessing your account in person at our branches and Shared Branching locations. This new fraud prevention measure allows us to make certain it's YOU trying to access your account and not an imposter.

If you bank at one of our Shared Branching locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for loan payments, cashier's checks, deposits, withdrawals, transfers and account inquiries.

Here's How IDCheck Works:

Scan the QR code located in the branch or visit verify.coop.org.

Select your credit union's name from a drop-down list.

Enter your member number and the last four digits of your social security number.

Upload a photo of your ID.

Take a selfie. (Tip: Save your validation for an even quicker experience next time!)

Show your one-time passcode to the teller (passcode is valid for 20 minutes).

If you have any questions, please contact us at 808-832-8700 or info@hificu.com.